Privacy Policy
Effective Date: July 29, 2026
Effective Date: July 29, 2026
The PlayHaus Studio Privacy Policy
The PlayHaus Studio, operated by 4 Collective Hearts LLC (“PlayHaus,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, register for an experience, contact us, or communicate with us by phone, email, or text message.
Information We Collect
We may collect:
Your name, email address, telephone number, and birthday when provided.
Registration, attendance, waiver, and emergency-contact information.
Messages or inquiries sent by email, telephone, text message, social media, or website links.
Information related to classes, events, collaborations, and customer service.
Photographs or videos when you voluntarily participate in PlayHaus media.
Basic website usage information provided through our website platform.
Payment information submitted during registration is processed securely by Square. PlayHaus does not directly store complete credit- or debit-card information.
How We Collect Information
Information may be collected when you:
Register or pay through Square.
Complete a waiver or check-in form.
Complete our online SMS Opt-In form and choose whether to receive informational and/or marketing text messages.
Contact PlayHaus by telephone, text message, email, or social media.
Attend a PlayHaus class, event, collaboration, or other experience.
Voluntarily provide information to us in person or online.
How We Use Information
We may use your information to:
Process registrations and manage attendance.
Provide class or event confirmations, location details, reminders, changes, and cancellations.
Respond to questions and provide customer support.
Communicate about upcoming PlayHaus classes, events, collaborations, promotions, and experiences when you have agreed to receive such communications.
Maintain waivers, payment records, and business records.
Improve our services, website, and customer experience.
Satisfy legal, safety, and administrative obligations.
Text Messaging and SMS Consent
If you voluntarily opt in to receive text messages from 4 Collective Hearts LLC, doing business as The PlayHaus Studio, messages may include registration confirmations, class or event reminders, schedule changes, customer-service responses, upcoming classes or events, collaborations, special offers, promotions, and other PlayHaus updates.
You may opt in through our online SMS Opt-In form or other approved consent methods. Informational and marketing text-message consent is voluntary. Consent to receive marketing text messages is not a condition of purchase.
Message frequency varies. Message and data rates may apply. Reply STOP at any time to unsubscribe. Reply HELP for assistance, or contact us at 760-606-1987 or join@playhausstudio.com.
Mobile opt-in information and SMS consent are never sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
Opt-out requests will be honored. You may also withdraw your consent by contacting PlayHaus directly.
Please review our SMS Terms & Conditions for additional information regarding PlayHaus text messages.
If you have questions or need help regarding text messages, contact The PlayHaus Studio at 760-606-1987 or join@playhausstudio.com
HOW WE SHARE INFORMATION
We do not transfer consumer personal data to external organizations for their own use under any circumstances. Consumer data may only be provided to contracted service providers when strictly necessary to provide requested services or operate PlayHaus.
Any service providers handling consumer data act solely as processors or service providers on behalf of PlayHaus. They are not permitted to use, share, sell, or retain consumer data for their own purposes or beyond what is necessary to perform the contracted service. These service providers are required to maintain appropriate confidentiality and security safeguards.
Mobile opt-in information and SMS consent are never sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
Photographs and Videos
PlayHaus may offer opportunities for photographs or videos during or after an experience. Participation is optional. Attendees who do not wish to be included should notify PlayHaus or the instructor.
Photos or videos will only be used for PlayHaus-related purposes consistent with the attendee’s authorization or applicable media consent.
Data Protection
PlayHaus uses reasonable administrative, technical, and organizational safeguards designed to help prevent unauthorized access, use, disclosure, alteration, or loss of personal information. However, no online platform, electronic communication, or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to provide services, maintain business and legal records, fulfill the purposes described in this policy, or meet applicable legal obligations.
Children’s Privacy
PlayHaus experiences, classes, and events are intended for women ages 18 and older unless otherwise specifically stated. We do not knowingly collect personal information directly from children through this website.
External Services and Links
Our website may contain links to third-party services such as Square, Instagram, and TikTok. Those services maintain their own privacy policies and practices, and PlayHaus is not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy as PlayHaus grows or as our practices change. Updates will be posted on this page with a revised effective date.
Contact Us
Questions about this Privacy Policy may be directed to:
The PlayHaus Studio
Operated by 4 Collective Hearts LLC
Email: join@playhausstudio.com
Phone: 760-606-1987
Serving Hesperia, Victorville, and surrounding High Desert communities